1. Information We Collect
We collect information to provide better services to our travelers. This includes:
- Personal details: Name, email address, phone number, passport details, and billing information for booking flights and packages.
- Travel preferences: Flight seat choices, hotel selections, and dietary requirements.
- Technical data: IP address, device type, browser settings, and cookie data when accessing our portal.
2. How We Use Your Data
Your information is utilized strictly to deliver your travel requirements, specifically:
- Fulfilling flight bookings, hotel reservations, and visa consultations.
- Communicating updates, schedule changes, and sending transaction invoices.
- Improving website performance, tailoring packages, and enhancing user support.
3. Data Sharing & Security
We do not sell or trade your personal data. We only share necessary records with trusted third parties required to complete your bookings:
- Airlines, hotel operators, and global visa coordination bodies (e.g., VFS).
- Payment gateways for secure processing of your financial transactions.
We implement robust technical protocols (SSL encryption, firewalls) to protect your records from unauthorized access, alteration, or distribution.
4. Your Rights
You have the right to request access to the personal records we hold, request corrections, or request deletion of non-essential transactional data. For any privacy queries, please reach out to us at info@leemholidays.com.